FAQ For The Fishing and Hunting Shirt Clubs

Is this the right FAQ?

This is the FAQ for our Hunting and Fishing Shirt Clubs, so if you are signed up for on of them then yes. However, if you are signed up for one of our College Shirt Clubs, please go to this link as they dates are different. https://thefanstop.com/faq/

How does the Shirt of the Month Club Work?

Once you subscribe to the shirt of the month club, a welcome T-shirt for your chosen school will be shipped to you within one-business day. Starting the following month, if signed up before the last day of the month, The week 15th of every month a new shirt will be shipped to you. New subscriptions must be made by the last day of the month to qualify for the following month’s shirt.
If a subscription is made later than the last day of the month of any given month, the customer will receive Their shirt during the month after. (Ex: Subscription created on Dec 31st the customer will receive the welcome shirt and then the first monthly shirt starting the week of the 15th Jan.) (Ex: If a customer creates a subscription on January 1st the customer will receive a welcome shirt and then will begin receiving the fishing or hunting shirt of the month during the week of 15th of Feb.) ** The customer will NOT be charged for a month they do not receive a monthly shirt will only be charged for the welcome shirt.**

If I subscribe to the Deluxe of Premium Plan, what months do I get Long-sleeves & sweatshirts or Hoodies.

Long-sleeves are shipped the week of 15th of Oct, Nov, & February. Hoodies are shipped the week of the 15th of December & January. You must be signed up by the last day of the month prior to receive the long-sleeve or hoodie for that month. If you sign up after the last day of the prior month or will not receive long-sleeves or hoodies until the next month.

When Will I Get my Shirts?

We ship all monthly shirts the week of 15th each month. All subscriptions must be placed before the last day of the month of the previous month to qualify for that month’s design. For example, you must sign up before January 1st to receive January design. Your first welcome T-shirt will ship within one-business day of signing up.

How do I join the Shirt of the month Club?

Just enter the website and subscribe. All new subscriptions must be made by the last day of the month prior. (example: December 31st for shipment of the monthly shirt the week of the 15th of January)

How does the Monthly billing process work?

Your credit card will be charged on the 1st of each month.

How do I cancel my Shirt of the month club subscription?

Please click the “Subscriber Portal” button on TheFanStop.com and follow the log in prompts. A temporary password will be sent your email that is on file. The password is time sensitive for your security. All cancellations must be made by the 15th of the month prior.

Here is the the link to the online subscriber portal.  https://fanstopoutdoors.chargebeeportal.com If you have issues with the online portal you can also email us at admin@thefanstop.com

Can I purchase the Shirt of the month designs without becoming a member?

The shirt of the month designs are only available to subscribers.

Can I order previous Shirt of the month Design?

If you are an active subscriber, you may purchase previous months. Email us at admin@thefanstop.com for the link and password to order previous designs

What is the return/exchange Policy?

All Sales are final with the the Hunting and fishing shirt of the month clubs. However, if there are quality Issues or you have been shipped the incorrect size by The Fan Stop you may return or exchange a product. If such a scenario occurs, please email admin@thefanstop.com and follow the instructions given.

What if I do not like the design?

We strive to make our designs unique and cutting-edge. The subscription designs can only be bought through the subscription service and are only made because you subscribed. We understand on occasion that the designs might not suit your style, this is when you show your giving spirit by gifting it to someone with a birthday or some other special occasion.

How do I Change my Address?

Please click the “Subscriber Portal” button in the About section of the Top Navigation menu on TheFanStop.com and follow the log in prompts. A temporary password will be sent your email that is on file. The Password is time sensitive for your security. *All changes to address must be made by the 15th of the month prior (example: January 15 for changes to be made for shipment the first week of February)

Here is the the link to the online subscriber portal.  https://fanstopoutdoors.chargebeeportal.com/ If you have issues with the online portal you can also email us at admin@thefanstop.com

How do I Change my credit card information?

Please click the “Subscriber Portal” button in the About section of the Top Navigation menu on TheFanStop.com and follow the log in prompts. A temporary password will be sent your email that is on file. The Password is time sensitive for your security. *All changes must be made by the 15th of the month prior.* (example: January 15 for changes to be made for shipment the first week of February)

Here is the the link to the online subscriber portal.  https://fanstopoutdoors.chargebeeportal.com/ If you have issues with the online portal you can also email us at admin@thefanstop.com

How do I Change my Shirt size?

Please click the “Subscriber Portal” button in the About section of the Top Navigation menu on TheFanStop.com and follow the log in prompts. A temporary password will be sent your email that is on file. The Password is time sensitive for your security.* All changes must be made by the 15th of the month prior (example: January 15 for changes to be made for shipment the first week of February)

Here is the the link to the online subscriber portal.  https://fanstopoutdoors.chargebeeportal.com/ If you have issues with the online portal you can also email us at admin@thefanstop.com

What material is the Shirt of the month shirts made of? / How do the Shirts fit?

See the sizing chart on the website by clicking on this sizing chart link and scrolling down. 

What if I have questions that are not listed?

Please contact this email address admin@thefanstop.com

What if my Card Declines?

You will receive an email notification.

If I make changes on my account when do they go into effect?

*All changes to your account must be made by the last day of the month prior. (example: December 31st for changes to be made for shipment the week of 15th of January)

Can I give the Shirt of the month as a gift?

Just go to the website and follow the prompts.

Can I have multiple subscriptions?

Yes you can have as many subscriptions as you would like.

Where Do We Ship?

The U.S. and U.S. Military Bases

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